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Official support information for Sururi on iPhone and Mac.

For Korean and Japanese, open the language sections below.

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Contact Support

Email: [email protected]

When contacting support, include:

• Your device model and iOS or macOS version
• The Sururi app version
• What you expected and what happened
• Steps that reproduce the issue
• A screenshot with private information removed, when helpful

Never send your Apple Account password, authentication codes, private keys, or other secrets.

Common Help

Sync between iPhone and Mac

Sign in to Sururi on both devices using the same Apple Account. On iPhone, pull down on the list to refresh. On Mac, use the refresh button or press Command-R.

If a change was made offline, reconnect to the internet and refresh. Keep Sururi installed until pending changes finish synchronizing.

Sign in with Apple

Confirm that the device is connected to the internet and signed in to iCloud. Retry Sign in with Apple after the connection is stable. Sururi does not use a separate email-and-password login.

Notifications and reminders

Notification permission can be changed in System Settings › Notifications › Sururi. Morning and evening reminder times can be adjusted in Sururi Settings.

Account deletion

In Sururi, open Settings › Account › Delete Account. Apple reauthentication is required. Deletion permanently removes the Sururi account, synchronized server data, local account data, and the related Sign in with Apple authorization.